Privacy Policy
Last update: 22-03-2023
This policy expresses how we will treat and protect the personal information of all persons who interact with SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. through this website. Please read all sections of the Legal Notice, the Cookies Policy, if applicable, and this Privacy Policy before using this website.
In accordance with the provisions of EU Regulation 2016/679, of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L., informs you that, by accepting this Privacy Policy, you give your express, informed, free and unequivocal consent for the data you provide, and on which the security, technical and organizational measures provided in the current regulations are applied, to be processed by SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L., as data controller.
The personal data that we may collect directly from the interested party through www.saint-clement.com will be treated confidentially and will be incorporated into the corresponding processing activity owned by SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L..
WHO IS RESPONSIBLE FOR THIS WEBSITE?
Identity of the responsible: SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L.
NIF/CIF: B87294302
Adress: Calle NUÑEZ DE BALBOA, 120, 6 IZQ, CP 28006 Madrid
E-mail: secretaria@saint-clement.com
Telephone: 915638632
WHAT PERSONAL DATA IS COLLECTED ON THIS WEBSITE?
For the purposes set out in this Privacy Policy, SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. collects and processes the personal data detailed below, which will depend on the different products or services requested on this website: Identification data: name, surname.
Contact data: postal address, email, cell phone number.
Contractual data: data of contractual operations, DNI, products and services purchased, financial operations, payment data.
Navigation data: IP address, type and identification of the device, type of browser, domain through which you access the Website, navigation data, activity on the Website.
ON WHAT LEGAL BASIS ARE THESE DATA PROCESSED?
We process your personal data on the following legal bases:
The execution of a contract with SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L., for the contracting of services and/or products and to manage the services.
The consent of the user in relation to the contact, the subscription to contents and the sending of commercial communications, via mail, cookies or messaging systems.
The legitimate interest of the data controller to protect the users of the SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, L. website from abuse and fraud in the use of our services.
FOR WHAT PURPOSES WE WILL TREAT YOUR DATA?
On this website there may be different forms. In each of them, the information collected will be used as follows:
Content subscription forms: The data provided will be used exclusively to activate the subscription, send the newsletter and keep you updated on news and special offers, exclusive to our subscribers.
Comments form: The personal data entered in the form to insert these comments will be used exclusively to moderate and publish them.
Contact form: In the forms for consultations, suggestions or professional contact, the e-mail address will be used to respond to them and send the information that the user requires through the web.
Registration form: In this case, we will request your personal data so that you can create an account in our system and be able to access its functionalities.
Sales form: We will treat your data to manage the purchase of our products and/or services, including order management, payment and all operations related to the contracting of the chosen service or product. This includes sending follow-up emails, replies, invoices, receipts, etc.
RETENTION TIME OF PERSONAL DATA
The personal data provided will be kept for as short a time as possible taking into account the reasons why the data processing is needed, as well as legal obligations to keep the data for a certain period of time, such as labor, tax or anti-fraud legislation that require personal data to be kept for a certain period of time or as long as the data subject does not withdraw his or her consent.
Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and Courts, the Public Prosecutor’s Office or the competent Public Administrations during the period of limitation of the actions that may arise and, after this, it will be completely eliminated.
Customer data: The period of conservation of personal data will vary depending on the service that the client contracts. In any case, it will be the minimum necessary, being able to be kept up to:
4 years: 66 et seq. General Tax Law (accounting books…).
5 years: 1964 of the Civil Code (personal actions without special term).
6 years: 30 of the Commercial Code (accounting books, invoices…).
10 years: Art. 25 of the Law on Prevention of Money Laundering and Financing of Terrorism. Subscriber or registration data: From the time the user gives his consent until he gives it.
WHAT ARE YOUR RIGHTS REGARDING THE USE OF YOUR DATA?
Any person has the right to obtain confirmation as to whether or not SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. is processing personal data concerning him/her.
The persons concerned have the right to:
Request access to personal data relating to the.
Request its rectification or deletion.
Request its cancellation.
Request the limitation of their use.
Oppose the
Request the portability of your personal data.
If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the Data Protection Supervisory Authority. To exercise these rights, you can write to secretaria@saint-clement.com. The forms can also be submitted in person or sent by letter to the contact addresses of the data controller indicated above.
In case of acting through legal representation, you must also provide, in addition, ID card and document proving the representation of the representative.
It will be necessary to provide a photocopy of the ID card or equivalent document that proves identity and is considered valid in law, in those cases in which the data controller has doubts about your identity.
NOTIFICATION AND BREACH STATEMENT
At SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. we take security measures appropriate to the level of risk to protect personal information against loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in the processing and the nature of personal information; however, if SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. determines that the personal data it processes has been misappropriated, exposed by a security breach or incorrectly acquired by a third party, SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. will act immediately taking into account the provisions of the GDPR and the competent data protection authorities.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
For the performance of certain tasks strictly necessary for the development of the activity, SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. may share data with various external service providers, for example, the web development and maintenance or hosting company, payment processing services, order processing, marketing campaign management, website management, and email distribution, courier and transport companies, so that they can perform commercial functions on behalf of SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L.
All of them will have signed a service provision contract that obliges them to maintain the same level of privacy that applies to the processing carried out on this website in accordance with the data protection regulations in force.
DATA SECRECY AND SECURITY
SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. undertakes to use and process the user’s personal data, respecting their confidentiality, in accordance with their purpose; as well as to comply with its obligation to store them and adopt all measures to avoid their alteration, loss, processing or unauthorized access, in accordance with the provisions of current data protection regulations.
SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. cannot guarantee the absolute impregnability of the Internet, nor, therefore, the violation of the data through fraudulent access to them by third parties.
With regard to the confidentiality of processing, SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. will ensure that any person who is authorized by SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. to process the client’s data (including its staff, collaborators and service providers), is under a due obligation of confidentiality (whether it is a contractual or legal duty).
ACCURACY AND VERACITY OF THE DATA
As a user, you are solely responsible for the veracity and correctness of the data you send us, exonerating SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.
PERSONAL DATA OF THIRD PARTIES
In the event that the personal data provided belong to a third party, as a user you guarantee that you have informed said third party of this Privacy Policy and have obtained their authorization to provide their data to SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. for the aforementioned purposes. Likewise, you guarantee that the data provided are accurate and up to date, being responsible for any damage or harm, direct or indirect, that may be caused as a result of the breach of such obligation.
CHANGES IN THE PRIVACY POLICY
SAINT CLEMENT CLAIMS MANAGEMENT AND RECOVERY SERVICES, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, it will announce on this page the changes introduced reasonably in advance of their implementation.
ADDITIONAL INFORMATION ON DATA PROTECTION
If you need additional information about data protection, you can send us an email to secretaria@saint-clement.com or a communication addressed to Calle NUÑEZ DE BALBOA, 120, 6 IZQU, CP 28006 Madrid and, depending on the type of relationship you have with our company and the processing of personal data that we perform, we will provide you with the appropriate additional information.
